Misrepresentation or What?
I recently purchased something else on-line. Ah, the convenience of computers. Right? Um, Wrong. I'm including the exact email I sent to travelocity:
To Whom It May Concern:
On February 25, 2006 I booked a reservation. Before I did so, I called to verify that my 14 year old would be able to board the flight. I was assured by 3 representatives of the airline there would be no problem.While booking the reservation I observed that anyone 12 years and older is considered an adult. On March 14,2006, my ex-husband took our 14 year old(Alexander) to the airport. Alex was refused when trying to board. The reason they give him was: They weren't allowed to put a child on a connecting flight, unless someone was in Denver to assure he would be at the correct gate. On the boarding pass he's considered an adult, I also paid for an adult ticket. Not one of the representatives even remotely mentioned anything about this. I feel as if I was stolen from. As a single mother of 3, my business experiences have been much more satisfying. I'm leery at the thought of booking anything on-line due to this experience. I feel I should get my $178.10 back due to the misrepresentation in this situation. Thank you for your time.
Sincerely,
My Name and Address with home phone number.
Dear ALEXANDER, Thank you for booking your travel through Yahoo! Travel!Your e-tickets are confirmed. Please refer to the Travel Checklist for helpful before-you-go reminders. One important friendly reminder: This is an e-ticket, so no paper ticket will be mailed to you. Your Itinerary This trip information is also available in My Travel Your Confirmation Information: Travel Tools: • E-tickets are confirmed with the airline. • Meal Request • Lookup Flight Status • Yahoo! Travel Trip ID: 767477898790 All times are local to each city Phoenix, AZ (PHX) to Dallas/Ft Worth, TX (DFW) Total Travel Time: 4hrs 20min Please check in at Frontier Airlines ticket counter. Tue, Mar 14 08:00 AM to 09:50 AM Phoenix, AZ (PHX) to Denver, CO (DEN)1hr 50min - nonstop Frontier Airlines Flight 868Airbus Jet- Economy >ExtrasRequested Seats 18F Stop - Change planes in Denver, CO (DEN) Connection Time: 0 hrs 40 min Tue, Mar 14 10:30 AM to 01:20 PM Denver, CO (DEN) to Dallas/Ft Worth, TX (DFW)1hr 50min - nonstop Frontier Airlines Flight 136Airbus Jet- Economy >ExtrasRequested Seats 15A
Hm, and they all spoke English, go figure!
Be Loving toward One Another.
God Bless,
Tina ~AKA~ Love
To Whom It May Concern:
On February 25, 2006 I booked a reservation. Before I did so, I called to verify that my 14 year old would be able to board the flight. I was assured by 3 representatives of the airline there would be no problem.While booking the reservation I observed that anyone 12 years and older is considered an adult. On March 14,2006, my ex-husband took our 14 year old(Alexander) to the airport. Alex was refused when trying to board. The reason they give him was: They weren't allowed to put a child on a connecting flight, unless someone was in Denver to assure he would be at the correct gate. On the boarding pass he's considered an adult, I also paid for an adult ticket. Not one of the representatives even remotely mentioned anything about this. I feel as if I was stolen from. As a single mother of 3, my business experiences have been much more satisfying. I'm leery at the thought of booking anything on-line due to this experience. I feel I should get my $178.10 back due to the misrepresentation in this situation. Thank you for your time.
Sincerely,
My Name and Address with home phone number.
Dear ALEXANDER, Thank you for booking your travel through Yahoo! Travel!Your e-tickets are confirmed. Please refer to the Travel Checklist for helpful before-you-go reminders. One important friendly reminder: This is an e-ticket, so no paper ticket will be mailed to you. Your Itinerary This trip information is also available in My Travel Your Confirmation Information: Travel Tools: • E-tickets are confirmed with the airline. • Meal Request • Lookup Flight Status • Yahoo! Travel Trip ID: 767477898790 All times are local to each city Phoenix, AZ (PHX) to Dallas/Ft Worth, TX (DFW) Total Travel Time: 4hrs 20min Please check in at Frontier Airlines ticket counter. Tue, Mar 14 08:00 AM to 09:50 AM Phoenix, AZ (PHX) to Denver, CO (DEN)1hr 50min - nonstop Frontier Airlines Flight 868Airbus Jet- Economy >ExtrasRequested Seats 18F Stop - Change planes in Denver, CO (DEN) Connection Time: 0 hrs 40 min Tue, Mar 14 10:30 AM to 01:20 PM Denver, CO (DEN) to Dallas/Ft Worth, TX (DFW)1hr 50min - nonstop Frontier Airlines Flight 136Airbus Jet- Economy >ExtrasRequested Seats 15A
Hm, and they all spoke English, go figure!
Be Loving toward One Another.
God Bless,
Tina ~AKA~ Love
posted by Love at 6:06:00 PM
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